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Refund Policy
On dedicated servers and collocation no full refund will be honored -- the
30 day money back guarantee does not apply. We reserve the right to refund a
prorated amount or no refund at all.
Each of CyberGuam Inc.'s managed shared and reseller servers carry a 30 day
unconditional money back guarantee on them. If you are not completely
satisfied with our services within the first 30 days of your service, you
will be given a full refund of the contract amount. Remember, this is only
for monthly shared or reseller packages and does not apply to dedicated
servers, administrative fees, install fees for custom software, or domain
name purchases.
CyberGuam Inc. will not activate new orders or activate new packages for
customers who have an outstanding balance with CyberGuam Inc.. For a new
order to be setup or a new package to be activated, you must have a balance
of $0.00, unless otherwise stated by CyberGuam Inc. in writing
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